PRIVACY POLICY

Effective Date:  July 1, 2026

Welcome to PLANTYERA. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, subscribe to our newsletter, or otherwise interact with our business.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Mailing address

  • Billing address

  • Phone number (if provided)

  • ZIP Code

  • Account login information

  • Order history

  • Customer service communications

We also automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referral sources

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Create and manage customer accounts

  • Process payments

  • Communicate regarding orders

  • Respond to customer inquiries

  • Send newsletters and promotional emails (with your consent)

  • Improve our website and customer experience

  • Analyze website performance

  • Detect fraud and maintain website security

  • Comply with legal obligations

Email Marketing

If you subscribe to our newsletter, we may occasionally send updates about:

  • New products

  • Plant availability

  • Sales and promotions

  • Educational content

  • Special events

You may unsubscribe at any time using the unsubscribe link included in every marketing email.

Cookies

Our website uses cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember your preferences

  • Analyze website traffic

  • Improve user experience

You may adjust your browser settings to refuse cookies, although some features of the website may not function properly.

Analytics

We use Google Analytics to better understand how visitors use our website. Google Analytics collects anonymous information such as pages viewed, time on site, device type, and general geographic location.

For more information about Google Analytics, visit Google's Privacy Policy.

Payment Processing

Payments are securely processed through trusted third-party payment providers such as Stripe. PLANTYERA does not store your complete credit card information on our servers.

Payment processors maintain their own privacy policies regarding the information required to process transactions.

Third-Party Services

Our website may integrate with third-party services including:

  • Payment Processors

  • Membership/Subscription Portal Management

  • Email Marketing Providers

  • Social Media Platforms

  • Website Analytics Providers

These services have their own privacy policies governing the information they collect.

Sharing Your Information

We do not sell your personal information.

We may share information only when necessary to:

  • Process payments

  • Deliver orders

  • Operate our website

  • Comply with legal obligations

  • Protect our legal rights

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of internet transmission or electronic storage is completely secure.

Your Choices

You may:

  • Update your account information

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal or business recordkeeping requirements)

  • Unsubscribe from marketing emails at any time

Requests may be submitted using the contact information listed below.

Children's Privacy

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children.

U.S. Visitors

PLANTYERA currently serves customers within the United States.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. The updated version will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

PLANTYERA

Email:  AMBER@PLANTYERA.COM

Website:  PLANTYERA.COM